Help article
Which devices are trustworthy?
Use the page content field for the main answer, steps, screenshots, and troubleshooting guidance.
When a device is used to log in with a verification code, it is automatically added to your account as a trusted device. This enhances security while simplifying access from your usual devices and browsers.
How do I add a new trusted device? Each time you attempt to log in from an unknown device or browser, you will receive an email with a verification code. You must enter this code to complete the login process.
After verification, the new device will be added to your list of trusted devices.
How do I manage and verify trusted devices? Go to your account settings to view and manage your trusted devices. Go to the Profile section and select Trusted Devices.
If you find a device you don't recognize or no longer use, you can remove it. Logging in again from this device or browser will require a verification code.
What to do if you notice suspicious activity? If you notice unusual activity on your account, such as unexpected purchases or changes to your settings, we recommend changing your password immediately.
For further assistance, our customer support team may request additional information to ensure the security of your account and to thoroughly investigate the situation.
For any other questions, please feel free to contact our support team, available 24/7 to assist you.