Help article

Confirm that everything is installed correctly - Pixel

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Following your purchase, we'll add a free 100MB data pack to your account so you can test it in your country. This check is completely free of charge.

To confirm your eSIM is working properly, follow these steps:

  1. Go to "Settings," then "Network & Internet," and select "SIM."

  2. Activate your eSIM while deactivating your primary SIM card.

  3. Turn off Wi-Fi.

  4. Try browsing the internet, keeping in mind that initialization may take a few minutes.

If everything works correctly, great! You can deactivate your eSIM until you arrive abroad. If you have any difficulties, please don't hesitate to contact us for assistance.

More ways to learn

Check device compatibility Make sure your phone supports eSIM before ordering. Contact Mobitravelers support Need help with installation or connection issues?