Help category

Travel & Network Coverage

Check out our destinations, 4G/5G network coverage and a list of our partner operators

Support

Need a direct answer?

If the answer is not listed here, contact Mobitravelers support with your order number and device model.

Articles

Browse articles

Each card below should lead to a dedicated help article page.

Which Orange partner network is available in my destination country and should I choose? I haven't arrived at my destination yet, can I test my SIM card or eSIM before leaving? Is an eSIM necessary for 5G? Why does eSIM represent such a great opportunity for travel and hospitality? Which countries are covered? eSIM on cruise ships Test your eSIM in your home country - Android Using two SIM cards abroad - Android Test your eSIM in your home country - iOS Helpful tips for proper use abroad Can I use the same eSIM plan in multiple countries? Type of coverage depending on location (3G or 4G) Why is using an eSIM preferable to using public Wi-Fi while travelling?

More ways to learn

Check device compatibility Make sure your phone supports eSIM before ordering. Contact Mobitravelers support Need help with installation or connection issues?