Help category
Troubleshooting & Problems
Resolve your activation, connection or QR code issues with our quick diagnostic guides.
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I receive the error message "Cellular plans from this operator cannot be added"
I receive the error message "Unable to complete the cell phone plan change"
I get a "PDP authentication failed" message.
I'm getting the error "This code is no longer valid"
Why is my eSIM connecting to the wrong network?
Why is my eSIM internet connection so slow and how can I improve it?
What is a "PDP authentication failure"?
Error: "This code is no longer valid"
Problems with slow internet connection or low internet speed
I am experiencing a "PDP authentication failure" problem.
Troubleshooting - I don't have internet - iOS
What if I need more than 30 days of data?
Why isn't my eSIM working?
What does "PDP authentication failed" mean?
No data connection
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