Help article
Why isn't my hotspot working on my Android?
Use the page content field for the main answer, steps, screenshots, and troubleshooting guidance.
We know how crucial it is to be able to share your internet connection when you're on the go. If you find that your hotspot isn't working on your Android device and you're looking for solutions, this guide is for you. Here, we offer practical tips to get your hotspot working properly again, so you can reconnect without any hassle.
Why Your Hotspot May Be Having Problems:
Several factors can prevent tethering from working properly on your Android device. Here are some common causes:
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The tethering option, often called "Mobile Hotspot" or "Wi-Fi Hotspot," is not enabled.
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Your mobile plan doesn't allow tethering.
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You've exceeded your daily data allowance.
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Airplane mode is enabled on your device.
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An Android update is pending.
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Your eSIM's APN settings are incorrect.
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The mobile data signal is weak.
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Your device is using a band other than 2.4 GHz.
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You are sharing the connection with too many devices at once.
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Interference or unstable connections may occur.
How to troubleshoot hotspot issues:
If your eSIM plan includes tethering and the hotspot is still not working, here are some steps to follow, testing after each adjustment:
On the device providing the connection:
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Turn mobile data off and then back on.
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Make sure tethering is enabled.
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Check that your Android system is up to date.
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Confirm that you have a good signal.
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Turn off power saving mode.
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Set the hotspot band to 2.4 GHz.
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Enter the correct Wi-Fi password to enable sharing.
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Do not leave the sharing screen until the other device is connected.
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Restart your Android device.
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Reset network settings if necessary.
On the device that needs to connect:
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Turn Wi-Fi off and then back on.